Managing Access For Exxat One

In this comprehensive document, we guide placement administrators responsible for student placements in Physical Therapy (PT) and Physical Therapist Assistant (PTA) programs through the process of managing access on Exxat Prism and Steps (V3).

Access Provisioning for Exxat Prism:

• If you are a placement administrator and can't see the Exxat One tile on the dashboard, follow these steps. If you cannot see the Exxat One tile:

1. Try logging out and logging back into the application.
2. If the issue persists, please send an email to one-support@exxat.com.
   

For Access Provisioning or De-provisioning:

1. To request access or de-provisioning, send an email to one-support@exxat.com.

Access Provisioning for Steps (V3):

Placement administrators encountering issues with the Exxat One banner on the dashboard can resolve the matter efficiently. If you cannot see the Exxat One banner:

1. Attempt to resolve the issue by logging out and logging back in.
2. If the problem persists, email one-support@exxat.com for assistance.
   

For De-provisioning:

1. Identify users who do not need access to Exxat One.
2. Send an email to one-support@exxat.com requesting the removal of access for the specified users.

Note: For all communication regarding access, use one-support@exxat.com. If you have any specific concerns or queries, contact exxat-one@exxat.com.